Direct support and general enquiries
If a field issue stops your work, call +31 85 0606338 or message us on WhatsApp, on business days, 09:00 CET to 17:00 ET.
For receiver setup and troubleshooting, search the documentation.
We back every connection with direct technical support.
Response targets are set by tier.
2 hours
RTK Premium and RTK Seas
Business hours run Monday to Friday, 09:00 to 17:00 CET in Europe and 09:00 to 17:00 ET in North America.
4 hours
RTK Core
The target is measured in business hours.
24 hours
RTK Access
These are response times, not resolution times.
Headquarters & offices
EU
Stadsplateau 27-29, 3521 AZ Utrecht, The Netherlands
US
151 Calle de San Francisco, Ste 200, San Juan, PR 00901-1660, USA
Call the team
A real person answers by phone and email, on business days, 09:00 CET to 17:00 ET. You can also reach us on WhatsApp.
Netherlands (HQ)
+31 85 0606338United Kingdom
+44 204 617 0451United States
+1 (513) 486 0044France
+31 85 0606338Spain
+31 85 0606338